Frequently Asked Questions

We do not charge monthly or annual fees to be a reseller.

You only need to make an initial deposit, which you can use in full to buy the services you want to resell to your customers.

The initial deposit is a prepaid balance you add to your reseller account to start buying services.

The deposited amount stays available in your account and is automatically deducted every time you make a purchase.

You can start with a minimum deposit of USD $19.99 or add a larger amount, such as USD $40, USD $50, USD $100 or more.

You can use it in full.

The initial deposit is not an activation fee. 100% of the balance you add is available to buy domains, hosting and other services available to resellers.

No.

We do not charge activation, registration or sign-up fees, or any hidden charges for being part of the reseller program.

It works simply: you sign up, add funds to your account and use that balance to buy the services you want to resell.

You can start reselling as soon as you have added funds to your account.

After making your deposit, you can check your available balance from the control panel and use it to purchase the services you want to offer your customers.

You can top up again whenever you need to.

The minimum top-up amount is USD $19.99, although you can add larger amounts, such as USD $40, USD $60, USD $100 or more.

If you don't have enough balance to complete a purchase, the order will stay in a pending state.

Once you add enough funds to your account, you can use the "Retry" option to process the order.

You decide how much to charge your customers.

You can set your own retail prices and define the margin you want on each service. Depending on the product and the price you set, your margins can exceed 60%, 80% or even 100%.

Your actual margin will depend on the cost of the service and the final price you set for your customers.

From your control panel, go to:

Settings → Manage Products and Pricing

Select the service you want to offer and click "Manage Prices".

There you can check the cost price and set the retail price you want to charge your customers.

You can offer a variety of web services from your reseller account, including domains, hosting, VPS, dedicated servers, professional email, security and other services available in the control panel.

Availability may vary depending on the product and the domain extension.

You can resell more than 80 domain extensions, including popular ones such as .com, .net and .org, as well as country-code domains and new extensions.

Yes. You can transfer existing domains to your reseller account.

To transfer a domain you will usually need its authorization code (Auth Code), and the domain must meet the requirements and conditions established for it to be transferred.

Yes. Your customers can change plans from their control panel.

To do so, they need to find the corresponding domain, select the service and go to "View Plans and Prices" to see the available options.

Yes. You can offer your customers the promotions available to resellers from your reseller panel.

Available promotions may vary depending on the service and the current campaign.

Not necessarily.

We use custom/anonymous DNS for resellers, allowing you to offer the services under your own brand and maintain an independent brand experience for your customers.

Yes.

We provide an API that lets you integrate different functions, such as the registration, management and renewal of domains and other services, directly with your own website, platform or billing system.

This allows you to automate a large part of the sales and service management process.

We accept payments from all over the world through:

• PayPal
• USDT cryptocurrency over the TRON network (TRC20)

Yes.

We provide technical support backed by MilesDeWeb.com to help you manage your services and assist you whenever needed.

Funds added to the account and available balances are non-refundable.

It's very simple!

1. Sign up for the reseller program.
2. Add funds to your account.
3. Select the services you want to offer.
4. Set your retail prices.
5. Start selling under your own brand.

You don't need to pay a monthly or annual fee to get started.

Your balance is used to buy the services you want to resell.

Become a reseller